Making a Payment

Most payments are taken automatically by direct debit however if you want to make an additional payment or clear an outstanding balance you can do this by credit or debit card. The easiest way to do this is through your online account or by calling our customer service team on 0330 4030040 between 9am and 5pm Monday to Friday. We can only accept one transaction per customer per day.

Card Type Cards Accepted
Credit Card Visa/MasterCard/Diners Club
Debit Card Visa Debit/MasterCard Debit/Maestro

Pay Online

  1. Log into your online account.
  2. Select ‘Make a Card Payment’
  3. Follow the on-screen instructions to proceed with making a payment.

Pay by Phone

You can call our Customer Service Team on 0330 4030040 to make a payment over the phone by Credit or Debit Card.

Pay by BACS

Bank Account Name: Entice Energy Supply Limited 
Bank: Barclays Bank         
Sort Code: 20-63-28        
Account Number: 40766410        
Payment Reference: Customer ID/Energy type*

*To enable us to allocate the payment to your account, please ensure that your Customer ID followed by either ‘ELEC’ or ‘GAS’ is used as the payment reference e.g. ABCD1234 ELEC / ABCD1234 GAS.

Pay by Post

We do accept cheques and these must be made payable to Entice Energy Supply Limited. They can be sent to the following address:

Entice Energy Supply Limited
Ransom Hall South,
Ransom Wood Business Park
Mansfield
NG21 0HJ

To enable us to allocate the payment to your account, please ensure that your Customer ID followed by either ‘ELEC’ or ‘GAS’ is used as the payment reference on the back of the cheque e.g. ABCD1234 ELEC / ABCD1234 GAS.