I have a Special Condition and need Extra Help
If you have a disability or any special requirements you may wish to have your details added to our Priority Services Register (PSR) in order to be eligible for additional help managing your gas account.
For example we can send your statements to another nominated person if you struggle to read or understand them and can give additional assistance if there is nobody in the property that can read the meter for you.
You are automatically eligible to register on our Priority Services Register if you
- are of pensionable age,
- are disabled,
- have a chronic illness,
- are blind or partially sighted,
- or are deaf or hearing impaired.
If you would like more information about the Priority Services Register please email us at firstname.lastname@example.org